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Case Study

Counter-threat automation strengthens a major city’s cyber defense posture through intelligence-driven workflow and multi-platform integration

InfoPeople enhanced the operational capabilities of a major city's Cyber Threat Intelligence infrastructure, automating data ingestion from diverse intelligence sources, streamlining threat dissemination workflows, and integrating advanced security tooling across the city's threat management ecosystem.

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Industry: Public sector / Cybersecurity

Engagement: 2016 – present

Challenge

Strengthen the operational capabilities of the city's Cyber Threat Intelligence framework by automating intelligence data import, improving threat dissemination, and integrating security solutions across multiple platforms

Solution

Custom parsers, connectors, and workflow automation within the city's cyber threat intelligence platform, integrated with a structured threat intelligence dissemination system and advanced security tooling across the Threat Management team's operational stack

Success Highlights

  • Automated data import from internal and external intelligence sources through custom parsers and connectors
  • Streamlined threat intelligence dissemination through a structured threat observables and reporting platform
  • Strengthened multi-platform security posture across tools used by the Threat Management team
  • Long-term engagement since 2016 reflecting consistent delivery and institutional trust

The Challenge

The city's cyber command operates within one of the largest and most complex municipal technology environments in the world. The Cyber Threat Intelligence platform depended on the reliable, timely ingestion of threat data from a heterogeneous mix of internal and external intelligence sources, each with its own format, protocol, and update cadence.

Manual or inconsistent data import created latency in threat awareness and gaps in the intelligence picture available to analysts. Separately, the proliferation of security tools across the Threat Management team's operational environment created integration complexity that limited coordinated response capability. Leadership required automation, integration, and a more robust intelligence dissemination infrastructure to keep pace with an evolving threat landscape.

Our Approach

InfoPeople developed and maintained custom parsers and connectors to automate the ingestion of threat intelligence data from both internal and external sources directly into the city's cyber threat intelligence platform. By standardizing and automating data import across a diverse source ecosystem, we reduced latency in threat signal availability and improved the completeness of the intelligence picture available to the Threat Management team.

We integrated platform workflows with a structured threat observables and reporting system to support reliable intelligence dissemination, ensuring that threat findings moved efficiently from detection to the analysts and systems that needed to act on them.

In parallel, InfoPeople supported the integration of advanced security solutions across the multiple platforms comprising the Threat Management team's operational stack, strengthening the team's overall security posture and enabling more coordinated defensive response across the city's technology environment.

Business Outcomes

  • Automated ingestion

    Automated threat intelligence ingestion across internal and external sources, reducing manual effort and data latency within the cyber threat platform

  • Faster dissemination

    Improved intelligence dissemination through structured reporting workflows, enabling faster movement from threat detection to analyst action

  • Integrated security

    Strengthened multi-platform security integration across the Threat Management operational environment

  • Long-term partnership

    Sustained long-term partnership since 2016, supporting the city's evolving cyber defense requirements across successive engagements

Conclusion

By automating the intelligence pipeline and integrating security tooling across a major city's cyber command environment, InfoPeople helped the city's threat management capability keep pace with a threat landscape that does not stand still. The depth and duration of this engagement reflects the kind of institutional trust that only comes from consistent, mission-critical delivery.